FAQ

How can I place an order?

To place an order, simply browse our website and select the items you wish to purchase. Add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order. You can place orders through the website, WhatsApp, and Instagram.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, and other secure online payment gateways. Choose your preferred payment option during checkout. All the payments are done through Razorpay.
Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and track its delivery progress.
Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please refer to our shipping policy for more information. You can get in touch with us through WhatsApp, Instagram, and Facebook for more detailed information on the shipping charges.
What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 7 days of receiving it for a refund or exchange. Please review our return policy for detailed instructions and eligibility criteria.
Do you offer customization or alterations?

Yes, we offer customization and alteration services for most of our products. If you require specific measurements or alterations to your order, please mention the details in the section provided while placing an order. You can always reach out to us via email at createwithmor@gmail.com or WhatsApp for further help and clarification.
Are your products ethically sourced?

Yes, we are committed to ethical sourcing and responsible manufacturing practices. We work closely with our suppliers to ensure that our products are produced ethically and sustainably.
Can I visit your physical store?

At this time, we operate exclusively online and do not have a physical retail location. However, you can shop our entire collection conveniently from our website.
How can I stay updated on new arrivals and promotions?

To stay informed about our latest collections, promotions, and exclusive offers, sign up for our newsletter or follow us on social media. You'll be the first to know about new arrivals and special deals!